Trézor.io/Start® — Starting Up Your Device 🛡️

A friendly, illustrated step-by-step guide to power on, configure, and secure your new Trézor® hardware wallet. (Clear emoji cues for each action.)

Quick Start — Power & First Boot ⚡️🔐

Follow these steps on first boot. Keep your recovery seed offline and safe — it's the single point of recovery for your funds. 🚨

  1. 🔌Connect power: Plug the included USB cable into the Trézor® device and your computer or a USB power adapter. Use the original cable if possible.
  2. 💡Watch for LED or screen: The device screen should light up with the Trézor® logo and a welcome message. If the screen stays dark, try another USB port.
  3. 🧭Follow on-screen prompts: The device will guide you to create a new wallet or restore an existing one. Use the device buttons to navigate.
  4. 📝Write down your recovery seed: When prompted, write the 12/24-word recovery phrase on paper — never store it digitally. Keep it in a secure location.
  5. 🔒Create a PIN: Choose a PIN you can remember but that’s not guessable. Do not share it.

Safety Tips & Best Practices 🛡️

  • 📵Never share your recovery phrase: No one from Trézor® or support will ever ask for it.
  • 🧾Paper backup: Use the included recovery card or write on acid-free paper; consider metal backups for long-term durability.
  • 🔁Verify firmware: After setup, check the firmware version on the device menu and compare with official sources before large transfers.
  • 🔐Use a strong PIN + passphrase: Consider an optional passphrase for an extra hidden-wallet layer (advanced users).
  • 🌐Open official apps only: Use the official web or desktop app referenced at Trézor.io — avoid third-party clones.

Step-by-step: Interface & Common Actions 🖥️

Home Screen ↔️

Use the left/right hardware buttons to navigate. Confirm with the center or right button depending on model.

Connect to App 🔗

Open the official Trézor® app on your computer. The app will detect the device and guide you through setup or account management.

Receiving crypto 🧾

  1. Open the Trézor® app and go to Receive.
  2. Choose an account — the app shows an address on both the desktop and device screen for verification.
  3. Confirm on the device that the address matches before sharing it with a sender.

Sending crypto ✉️

  1. In the app, choose Send, enter destination address and amount.
  2. Review details—confirm they match on-screen on the Trézor® device.
  3. Approve the transaction using the device's physical confirmation buttons.

Troubleshooting & Recovery 🔧

Small hiccups happen. The following checks fix most issues.

  • 🪫No power: Try a different cable and port; test with a smartphone charger.
  • 🖥️Not detected by computer: Ensure the official app is up to date, use a direct USB port (no hubs), and try another computer if available.
  • ♻️Forgot PIN: Resetting the device will require the recovery phrase to restore accounts. If you lost the recovery phrase, funds cannot be recovered.
  • ⚠️Suspicious prompt: If the device requests unexpected information (like typing your seed), disconnect and verify via official support channels.
Important: If your recovery seed is lost or stolen, treat associated funds as compromised — move remaining assets to a new wallet with a fresh seed as soon as possible.

FAQ — Quick Answers ❓

Q: Can I set up Trézor® offline?

A: The device generates keys offline, but you will use the desktop/web app to construct and broadcast transactions. Generating the seed is always local to the device.

Q: Are firmware updates necessary?

A: Yes — firmware updates include security fixes and improvements. Only install updates from official sources and verify signatures where applicable.

Q: Can I use a passphrase?

A: Yes — a passphrase creates an additional hidden wallet. Treat the passphrase like part of your secret; if you forget it, the hidden wallet is inaccessible.